Support

The bell rings even on silent

That is on purpose. You silence your phone to meditate, and the bell is the one sound that should still reach you. If you want no sound at all, pick the silent option in the bell settings and the close is a gentle haptic instead.

My sit did not count toward my streak

A sit needs to reach five minutes to light its day. Shorter sits are still saved and show up in your history, they just do not feed the streak.

I am not on the leaderboard

Leaderboards use Game Center. Sign in on your phone under Settings, then Game Center, and your sits will start counting.

My sits are not showing in Apple Health

Health is part of Pro. Once you have Pro, quiettime asks for permission to write mindful minutes. If you said no the first time, you can turn it back on under Settings, then Health, then Data Access & Devices, then quiettime.

I bought Pro on another phone

Open Pro in the app and tap Restore purchases. It is one purchase forever, tied to your Apple account, so there is nothing to buy twice.

Anything else

Email hello@quiettime.tech and a human will reply.